Billing, VAT and Invoice Information

Details about buying from a reseller which also handles processing of payments:

• VAT is shown and handled automatically during the ordering and checkout process.
• eSellerate, Plimus, FastSpring etc. are not located in Denmark. VAT is therefore not Danish.

All US companies are obligated to collect on behalf of the EU on electronically supplied services to consumers:

• There is a special VAT registration scheme for non-EU businesses, so a US company gets a VAT ID for EU which is visible on the invoice.
• EU businesses with a valid VAT ID are exempt. To ensure you are exempt, enter a valid VAT ID during the order process.
  
  FastSpring:
  
  
  
• Further documentation:
  • http://news.heartland.org/newspaper-article/2003/12/01/us-companies-become-eu-tax-collectors
  • http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal...
  • FastSpring: http://www.fastspring.com/vat.php

Note: If you need an invoice before payment, please choose the Purchase Order option. This will generate an order in the system, so you can receive an invoice before paying.

• Your initial thank you order email also contains a link to your invoice/receipt.
• If you have lost above email, you can retrieve your invoice / receipt by:
  1. Navigate to https://sites.fastspring.com/microsys/order/invoice/.
  2. Add your order ID to the URL, e.g. xxxxxxxxxx-xxxx-xxxxx, then refresh browser. You invoice/receipt should now show.
• The invoice / receipt contains company and VAT information at the following places (as of 2017 March):
  • FastSpring company address is at the top left:
    FastSpring
    801 Garden Street
    Suite 201
    Santa Barbara, CA 93101
  • FastSpring company VAT ID (issued by the EU) is at the middle left: EU826012240
• If you are on a subscription product, you can change your details and payment here:
  1. Navigate to https://sites.fastspring.com/microsys/order/invoice/
  2. Add your order ID to the URL, e.g. xxxxxxxxxx-xxxx-xxxxx, then refresh browser. You invoice/receipt should now show.
  3. For PDF version add /pdf to the URL.

If your finance and accounting department need further information you can use these links:

• FastSpring BBB listing
• FastSpring crunchbase listing

Remember If you buy using a purchase order you will receive a separate email with a payment link that lists payment options.